Customer-centricity is a major focus area for JSPL, emphasizing on 'On-Time-In-Full-Delivery'
of its products. Jindal Panther, a new retail brand that provides
value-added products and services to independent house building customers, was launched on 5 August
2013. Initiatives for differentiated customer service by Jindal Panther includes:
- Supporting JSPL dealer shops
- High quality training of staff in dealer shops
- Provision of Certificate to customers
- Home delivery facilities
