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Stakeholder Engagement

JSPL actively develops and sustains relationships with affected communities and other stakeholders throughout the life of the project. Our approach to consultation and disclosure to stakeholders is a long term, more strategic channel for relationship-building, risk mitigation, new business identification, and new forms of engagement.

Managing stakeholder relationships is important more so in an increasingly dynamic business context. Stakeholders are persons or groups who are directly or indirectly affected by a project, as well as those who may have interests in it. Our business is intricately linked to our stakeholders and so we are mutually affected by each other. This is why engaging with stakeholders to the highest degree and in a holistic and transparent way is very important for JSPL.

We have taken a structured approach to stakeholder engagement at JSPL that includes the following steps:

Stakeholder Identification
Analysis of Engagement
Information Disclosure
Stakeholder Involvement

Accordingly at JSPL, we have mapped out a specific set of stakeholders that are most relevant to the Company. Below is our current engagement with each of these stakeholders:

Stakeholder.	Sustainability context	Team Responsible	Mode of Engagement	Frequency of Communication
Investors	Recently, sustainability has been of interest to investors across the globe and is an important part of decision making. Recently introduced Business Responsibility Reporting and BSE GreenEx and CarbonEx are also instances of growing investor interest in sustainability aspects. JSPL has also been receiving queries from its investors and potential investors regarding sustainability performance.	Investor Relations' Team	Updates through e-mails, Investor Conferences, Roadshows, Interactions with analysts, Dedicated E-Mail ID, Investor Page on Company website.	Quarterly updates to all investors, Need based
Customers	Customers have played a critical role by demanding sustainable products. According to a recent CEO survey, 89% of CEOs identified consumers as critical to embedding sustainability issues into their core business. JSPL is no exception and recognizes customers as a very important stakeholder group on its sustainability journey.	Sales and marketing Team	Annual Customer Satisfaction Surveys, One to One Meetings, Exhibitions, Dealer meets.	Annual feedback, Need based
Suppliers	At JSPL, we believe that supply chain is critical to driving efficiency in our business context. A reliable, resilient, and sustainable supply chain is a lynchpin for a crisis-free future. We are in the process of deepening our efforts to make JSPL’s supply chain sustainable.	Procurement Team	Annual Vendor Meet, One to One Meetings, Supplier Audits.	Annual Daily basis and, Need based
Industry Associations	Industry Associations provide a platform not only to voice opinion and address concerns but also for knowledge enhancement and sharing. JSPL works towards leveraging these platforms and forums to voice concerns, support like-minded community, access resources, industry information and education opportunities.	Sustainability Team	Public Platforms/ Interactions	Need Based
Employees	Employees are the most important partners for success of the company. Employee engagement is very important in driving sustainability and can also lead to ripple effects in form of increased productivity, innovation, high morale and better retention.	Human Resources' Team	Emailers, Interactions, Employee Satisfaction Survey.	Continual
Local Community	In present times, it is extremely important for any organization to function in sync with the community it operates in. Of late, communities are becoming increasingly aware about their rights which has made companies operate in a more conscious and responsible manner.	Corporate Social Responsibility Team	Need assessment surveys, Field Visits, Pamphlets,Interactions ,Workshops Seminars etc, Impact assessment studies.	Continual
Media	Media acts as one of the strongest opinion maker in modern times	Corporate Communication Team	Press Releases Media Page on Company website, Interviews and Press conferences.	Need Based
Government and regulatory agencies	Lawmaking, implementation and monitoring institutions are of concern to any company. Engagement through a legit and ethical manner helps JSPL remain in line with the changing regulatory environment.	Corporate Affairs Team Company Secretary	Letters to concerned departments, One to one meetings, Meeting through other forums.	Need Based